> ## Documentation Index
> Fetch the complete documentation index at: https://docs.linquid.io/llms.txt
> Use this file to discover all available pages before exploring further.

# Search, Support, and Legal Reference

> Global search behavior, feedback workflows, support channels, and legal policy surfaces

# Search, Support, and Legal Reference

This guide covers platform-level utility workflows outside core campaign operations.

## Global search

Use global search to quickly navigate to:

* pages/modules
* campaigns
* links
* rules
* related operational entities

Best practice:

1. Start broad with entity name.
2. Narrow by module context (campaign/link/rule).
3. Confirm active workspace before taking actions.

## Support and feedback workflows

Typical channels include:

* in-app feedback form
* bug-report pathway
* feature-request pathway
* support/help page workflows

Guidance:

* include workspace context and timestamps in support requests.
* include screenshots/filter context for analytics issues.
* classify requests by bug/feature/onboarding to speed routing.

## Notification and communication context

Supportability depends on notification setup.

Validate:

* key operational alerts are enabled for responsible users.
* billing and payout notifications reach monitored inboxes.
* incident responders receive relevant integration/webhook alerts.

## Legal policy surfaces

Customer-facing legal surfaces typically include:

* Terms of Service
* Privacy Policy

Operational expectations:

* keep policy links visible in appropriate product areas.
* reference policy in partner/customer dispute workflows when relevant.
* align onboarding and invite flows with current policy versions.

## Enterprise contact and sales pathways

For enterprise-style requests, operators typically route users through dedicated contact flows and qualification forms.

Where forms are used, anti-abuse controls (for example CAPTCHA) should be enabled and tested.

## Troubleshooting

| Problem                        | Likely cause                            | First action                                      |
| ------------------------------ | --------------------------------------- | ------------------------------------------------- |
| Search results seem incomplete | Wrong workspace context or narrow query | Switch workspace and broaden query                |
| Feedback not acknowledged      | Missing routing context                 | Re-submit with workspace + issue type + timestamp |
| User asks for policy docs      | Link visibility too low                 | Surface Terms/Privacy in footer/help contexts     |

Related:

* `/user-guides/manual/workspace/settings-and-preferences`
* `/user-guides/manual/workspace/security-and-compliance`
* `/user-guides/manual/foundations/feature-map-by-page`