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Cancel or Change Plan

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Steps

  1. Review target plan limits and feature gates.
  2. Open billing portal and select change/cancel action.
  3. Confirm effective date (immediate vs end-of-cycle).
  4. Validate workspace feature visibility after change.
  5. Reconcile billing history and usage snapshots.

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Billing-change safety checklist

  • Confirm target plan limits before changing plan tier.
  • Confirm payment method is valid before high-volume periods.
  • Confirm auto top-up threshold covers typical hourly burn.
  • Confirm billing history reconciles with usage before finance close.
  • /help/billing/understand-plans-credits-and-auto-top-up
  • /user-guides/manual/monetization/plan-gate-validation-playbook